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Exam : Cisco 642-105
Title : Implementing Cisco Unified Messaging


1. Message waiting lamps are very slow in coming on after messages are received. The circuit-switched PBX integration is working well and is not the cause. A Cisco Unity port is set to exclusively dial out MWI.
How do you confirm that the problem is corrected?
A. Open the Call Viewer Utility.
Leave messages for subscribers.
Cisco Unity should immediately send data packets to the phone system.
B. Open the Integration Monitor.
Leave messages for subscribers.
Cisco Unity should immediately send data packets to the phone system.
C. Open the Ports page in the Cisco Unity Telephone Integration Manager.
Leave messages for subscribers.
Cisco Unity sould immediately send data packets to the phone system.
D. Open the Ports page on the System Administration screens.
Leave messages for subscribers.
Cisco Unity should immediately send data packets to the phone system.
Answer: B

2. Your customer has asked you to install a 24 port Cisco Unity 5.0 voicemail only system with the message store on box. Which three combined software applications does Cisco Unity support in this configuration? (Choose three.)
A. Exchange Server 2007
B. SQL Server 2000
C. Windows Server 2003
D. MSDE Server 2000
E. Exchange Server 2000
F. Exchange Server 2003
Answer: BCF

3. The VPIM directory account is created by which Cisco Unity utility?
A. Message Store Monitor
B. Unity Telephone Integration Manager
C. Configuration Manager
D. Advanced Settings Tool
Answer: C

4. Your customer is attempting to add VPIM subscribers and is receiving an error that they must first perform which of these tasks?
A. Configure the Voice Connector.
B. Configure the primary location object.
C. Configure the VPIM account.
D. Configure the VPIM delivery location object.
Answer: D

5. After installing and debugging Cisco Unity Bridge, you run the Bridge Analog Network And Node Analyzer. You view the call traces and find that there are errors logged. What is the recommended course of action?
A. Use the port status monitor to check the analog port capacity.
B. Execute the Event Monitoring Service for more in-depth diagnostics.
C. Run BANANA at least daily to learn what ratio of errors is "normal."
D. Run Bridge Directory Synchronization in the Cisco Unity Diagnostic Tool.
Answer: C

6. What happens when a subscriber who owns a call handler is deleted from Cisco Unity 5.0?
A. The Cisco Unity program reassigns ownership of call handlers to the subscriber entered on the system > configuration page of the system administration screens.
B. The Cisco Unity program automatically deletes the associated Microsoft Active Directory account.
C. The Cisco Unity program prompts the user to choose a different subscriber to reassign to the deleted subscriber's call handlers.
D. The Cisco Unity program prompts the user to run DbWalker Utility to fix the orphaned call handler.
Answer: A

7. You have completed setting up your call handlers. What utility can you use when dialed in to verify that calls are routed to the correct call handlers?
A. Audio Text Manager
B. Unity Diagnostic Viewer
C. Gather Unity System Information
D. Port Status Monitor
Answer: D

8. You thought you had assigned the Text to Speech feature to certain users in a class of service, however after importing them using the Bulk Import Utility the feature is not working for any of them. What could be the cause?
A. You selected the incorrect class of service while using the Bulk Import Utility.
B. You forgot to fill in the TTS_FEATURE field.
C. You selected the incorrect subscriber template when using the Bulk Import Utility.
D. You selected the incorrect Exchange mailstore when importing the subscribers.
Answer: C